LINKS & TERMS

cancelations & suspensions

Suspensions - please note during COVID-19. Suspension rights have been expanded.

Burnfit 247 members are allowed 4 weeks of suspended membership per calendar year at no charge however any suspended weeks will not be counted as a part of your minimum term. Suspension requests must be submitted at least 2 weeks prior to the next payment due date.

 

Cancelations

One month's notice in writing is required for cancelation of direct debit memberships. If you have not met your minimum term then a cancellation of $150 becomes payable.

terms & conditions

You’d be amazed at how many people sign documents without reading and as a community gym we care about our members and want to be sure you understand the key conditions of your membership before you sign up. 

 

Financial

After minimum term has passed, direct debit membership payments continue automatically until one month’s notice in writing is provided. Your debits will NOT stop until you provide written cancelation notice. If you have a minimum term and wish to cancel prior to the expiry of my minimum term you may either; transfer membership to another party by paying the Transfer Fee ($25) or pay a $150 cancellation fee                    

You do not receive direct debit reminders and in the event that the direct debit is dishonoured the Direct Debit company will attempt to recover outstanding fees along with administration fees.  Receipts are not issued. The monthly fee will appear on bank/credit card statements. If you do not renew your upfront membership prior to the end of the term, your FOB Access key will cease to work.

 

Suspension is available for a maximum of 4 weeks per year and suspension time is not included in minimum term.

 

Gym Use

In order to have access to the gym 24 hours you must agree to the following.

  • Wearing the safety lanyard as instructed.

  • Wearing safe footwear and accept all responsibility for any injury caused by wearing incorrect gym attire.

  • Turning lights, air conditioner, fan, music and television off when not in use (and if last person to leave)

  • Putting weights back on the rack and wiping down cardio equipment after use

  • Using the equipment respectfully and safely at all times

  • Respecting the gym’s neighbours when arriving and leaving the gym (particularly after hours)

  • You must not let anyone else use your Entry FOB to access the gym and allowing a non-member to access the gym using your lanyard without prior approval may result in financial penalties and/or cancelation of membership

  • You must  acknowledge that you have either had a physical examination and been given physician’s permission to participate, or have decided to participate in activity and use of equipment without the approval of physician and assume all responsibility for participation and activities, and utilisation of equipment in my activities.

  • No warranties are made regarding the results from any program conducted by BurnFit247. Results are individual and may vary.

  • You will be under 24 hour camera surveillance while at BurnFit247.

You can have your gym membership automatically deducted from your chosen bank account on a weekly, fortnightly or monthly basis (please note monthly payments occur on the same day each month - not every four weeks). There is an additional 94c transaction fee and a 1.6% credit card surcharge bank fee (this is per transaction). Failed payments will incur an additional $6 penalty.

etiquette & guidelines

W e understand that the behavior of each of our gym member’s impacts upon the experience of everyone else using the gym at that time and so we have created etiquette guidelines to ensure that each member understands what is considered appropriate.

 

  • Please clean your shoes before entering gym.

  • Please wipe down all equipment after use using the spray and paper towel provided.

  • Please only mix drinks at the water tap or bathroom sink to avoid mess.

  • Please clean your mess up if you make one.

  • Please be respectful of the music choices of those already in the gym and do not change music without asking. Be aware that if the music is too loud, however it is your right to ask for the volume to be turned down. Please report any issues with relation to music to management.

  • Please ensure that the volume of the music is not painfully loud.

  • Please ensure that your music contains no offensive language.

  • Please put away all equipment after use.

  • Please remove all weight plates from the weight lifting equipment and put away.

  • Take care of the equipment as if it were your own.

  • Please do not place equipment in front of the exits as these must be kept clear in case of an emergency.

  • Please refrain from taking photographs of other members in the gym.

  • If speaking to other members or on the phone please refrain from being vulgar or offensive.

  • Food must not be consumed in the workout area.

  • All bags and personal items are to be stored in the area provided

  • Suitable attire and footwear are to be worn at all times. We take no responsibility for injury caused due to improper footwear or clothing. For health and hygiene reasons bare feet are not allowed. 

  • Smoking is not permitted within 10 metres of the entrances and exits of the building.

Thank you for observing the etiquette and guidelines and we hope that they contribute to making your visit and experience an enjoyable one. 

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